Update your business details

You can change some business details in Kinde, but you may need to contact support for help with other changes.

Change your sign-in name

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1. Sign in to your Kinde dashboard.

2. Open the avatar menu at the bottom left, then select Profile.

3. You will be taken to the Account > Account settings > Profile page.

4. Change your sign-in name and select Save.

   

Change the email you sign in to Kinde with

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You cannot directly edit the email address you use to sign in to Kinde. However, you can switch your sign-in email by inviting your new email address to the business, promoting it to an Owner, and then removing the old account.

Add the new email address and promote it to Owner

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1. Send a team invitation to the new email address.
2. Accept the invitation via the new email to join the Kinde business.
3. Sign in with your current (old) Owner account.
4. On the Kinde home page, select the avatar menu at the bottom left.
5. In the menu that opens, select Team members.
6. Find the new email address in the list and select the three dots menu next to it.
7. Select Edit roles, choose Owner, and save the changes.

Remove the old email address (if applicable)

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1. Sign out, then sign back in using the new email address (which now has Owner permissions).

2. On the Kinde home page, select the avatar menu at the bottom left.

3. In the menu that opens, select Team members.

4. Find the old email address in the list.

5. Select the three dots menu and select Edit roles.

6. Change the role from Owner to another role (for example, Admin or Member) and select Save.

   You must change the role first because Owners cannot remove other Owners.

7. Once the role is updated, select the three dots menu again and select Remove member.

Change business details

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1. Sign in to your Kinde dashboard.

2. Open the avatar menu at the bottom left, then select Business details.

3. You will be taken to the Settings > Business settings > Details page.

4. In the Basic information section, you can change the following details:

   • Business name
   • Phone number
   • Email (business email)
   • Kinde perk code
   • Industry
   • Time zone

   

5. Select Save.

About your business time zone

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The time zone you select is used in areas that show dates, such as user history and audit logs.

Check the data region of your business

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The data region is set when you create your business or during Kinde onboarding. To check the data region:

1. Sign in to your Kinde dashboard.
2. Open the avatar menu at the bottom left, then select Switch business.

You will be taken to the All businesses page where you can see the data region of your business in the business tile.

By selecting the business URL, you can switch to that business.

Change invoicing details

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If you need to change business details such as tax information, email, or contacts for invoices, email support@kinde.com. Supply your business name, Kinde domain, and the details that need to be changed.