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Sub-processors
To support the delivery of our services, Kinde may engage and use data processors (each, a “sub-processor“) with possible access to external user and customer personal data that is uploaded, accessed, processed, or transmitted to and from our services. This page provides important information about the identity, location, and role of each sub-processor.
Sub-Processors for external users
Link to this sectionExternal users are customers of Kinde’s customers.
Notifications of changes to sub-processors for external users will be provided to customers who have signed a Data Processing Agreement (DPA). If you need a DPA, please reach out to our team at support@kinde.com.
The sub-processors for external users used will depend on the features and integrations in use.
Last update to the sub-processors for the external users section is April 8, 2024.
Sub-Processors - Authentication
Link to this sectionKinde will share external user personal information to the following third parties to facilitate the authentication service.
Note: Location is aligned with the customer’s selected Kinde region.
| Service provider | Entity type | Link | Location |
|---|---|---|---|
| AWS | Public cloud hosting | https://aws.amazon.com | Australia, Ireland, United Kingdom, United States |
Sub-Processors - Subscription billing
Link to this sectionKinde will share external user personal information to the following third parties to facilitate the subscription billing feature.
Note: Location is aligned with the customer’s selected Kinde region with the exception of Stripe. Due to the nature of Stripe’s services, all data is processed through the United States.
| Service provider | Entity type | Link | Location |
|---|---|---|---|
| AWS | Public cloud hosting | https://aws.amazon.com | Australia, Ireland, United Kingdom, United States |
| Stripe | Billing and invoicing | https://stripe.com | United States |
Sub-Processors - Webhooks
Link to this sectionKinde will share external user personal information to the following third parties to facilitate the webhooks feature.
Note: Location is aligned with the customer’s selected Kinde region.
| Service provider | Entity type | Link | Location |
|---|---|---|---|
| AWS | Public cloud hosting | https://aws.amazon.com | Australia, Ireland, United Kingdom, United States |
| Temporal | Scheduling and execution | https://temporal.io | Australia, Ireland, United Kingdom, United States |
Sub-Processors - Zapier notifications
Link to this sectionKinde will share external user personal information to the following third parties to facilitate the Zapier integration.
Note: Location is aligned with the customer’s selected Kinde region with the exception of Zapier. Due to the nature of the Zapier integration, all data is processed through the United States.
| Service provider | Entity type | Link | Location |
|---|---|---|---|
| AWS | Public cloud hosting | https://aws.amazon.com | Australia, Ireland, United Kingdom, United States |
| Zapier | Scheduling and execution | https://www.zapier.com | United States |
Sub-Processors for customers
Link to this sectionCustomers are Kinde’s direct customers, which will largely include business contact information.
No notifications will be provided for changes to sub-processors for customers.
Last update to the sub-processors for the customers section is August 2, 2024.
Sub-Processors - Customers
Link to this sectionKinde will share customers personal information to the following third parties to facilitate our marketing, operations, sales, and support functions.
| Service provider | Entity type | Link | Location |
|---|---|---|---|
| Annature | Digital signatures | https://www.annature.com.au/ | Australia |
| Apollo | Customer success and sales | https://www.apollo.io/ | United States |
| AWS | Cloud service provider | https://aws.amazon.com/ | Australia, Ireland, United Kingdom, United States |
| Discord | Customer support | https://discord.com/ | United States |
| Dovetail | Customer success and sales | https://dovetail.com/ | United States |
| Customer success and sales | https://workspace.google.com/ | United States | |
| Hubspot | Customer success and sales | https://www.hubspot.com/ | Germany, United States |
| InKeep | Customer support | https://inkeep.com/ | United States |
| Intercom | Customer support | https://intercom.com/ | United States |
| Notion | Customer support | https://notion.so | United States |
| Plain | Customer support | https://www.plain.com/ | United Kingdom |
| Slack | Customer support | https://slack.com/ | United States |
| Stripe | Billing and invoicing | https://stripe.com/ | United States |
| Temporal | Scheduling and execution | https://temporal.io/ | Australia, Ireland, United Kingdom, United States |
| Twilio | Customer success and sales | https://www.twilio.com/ | United States |
| Zapier | Scheduling and execution | https://www.zapier.com/ | United States |