Pricing table display defaults

The pricing table that is displayed in a particular flow depends on the default plan groups and pricing table order.

B2C (User-based)

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A pricing table is shown when:

• A new user registers
• An existing user, marked as a billing customer, signs in but isn’t on a plan yet

B2B (Org-based)

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A pricing table is shown when:

• A new organization registers (is_create_org=true parameter) and the user creating the organization is automatically assigned a role with the org:write:billing system permission (via the role’s Assign to the creator setting)
• An existing org member with the org:write:billing system permission signs in and the organization is already a billing customer, but is not on a plan yet

For is_create_org=true sign-ups, Kinde only creates a billing customer and displays the organization pricing table if the user who creates the organization has the org:write:billing system permission. If you have not created a role with Assign to the creator enabled and the org:write:billing system permission selected, Kinde skips the billing steps and redirects the user directly to your callback URL without creating a subscription. See Step 1: Add billing role (B2B).

B2B2C (Platforms - uses both)

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• Organization plan selection = B2B logic
• User plan selection = B2C logic

Here’s a video showing the user experience for billing

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Trial period badges

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Plans that have a trial period enabled display a “Free trial for N day(s)” badge on the plan card in the pricing table. This badge is shown automatically — no additional configuration is needed. It helps customers identify which plans offer a risk-free trial before committing to a paid subscription.

Override the default plan display

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You can override which plan or pricing table is shown using URL parameters. See: Update code and URLs for billing.

Summary of display for plan groups

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Model	Plan group	Pricing table is shown when	Required role / permission
B2C	User plan group	New user registers, or an existing billing customer signs in without an active plan	Granted automatically to the signing-up user
B2B	Org plan group	New org registers (is_create_org=true), or an org member signs in when the org is a billing customer without an active plan	User must have a role with org:write:billing (for is_create_org=true, enable Assign to the creator on that role)
B2B2C	Both	Depends on flow context (is_create_org=true uses Org plan group; standard sign-up uses User plan group)	B2B flows require org:write:billing on the creator role

Troubleshooting: Pricing table not shown during sign-up

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If a user completes sign-up (for example, after setting their password) and is redirected straight to your callback URL without seeing the pricing table, check the following:

1. Missing B2B creator role or org:write:billing permission (most common for is_create_org=true): When is_create_org=true is passed in the auth URL, the user creating the organization must have the org:write:billing system permission in that new organization. Go to Settings > Roles, ensure you have a role (for example, Owner or Billing Admin) with Assign to the creator enabled, and enable both org:write:billing and org:read:billing under System permissions. See Add billing role (B2B).
2. Allow organizations to be created during registration is disabled: For is_create_org=true flows, ensure organization creation on sign-up is enabled in your environment settings.
3. “Show the pricing table when customers sign up” is turned off: Go to Settings > Environment > Billing and verify that Show the pricing table when customers sign up is enabled.
4. Pricing table is not Live or has no published plans: Go to Billing > Pricing tables and confirm the pricing table is set to Live, belongs to a plan group that matches your flow (Organizations group for is_create_org=true, or Users group for B2C), and contains at least one Published plan whose prices are synced with Stripe.
5. pricing_table_key does not match or plan_interest was passed:
   • If you pass pricing_table_key in the auth URL, verify it exactly matches the key of a Live pricing table in that environment.
   • If you pass plan_interest in the auth URL, Kinde pre-selects that plan and intentionally skips the plan selection screen.